Privacy Policy

Last updated: February 16, 2026

1. Introduction

Ashe Labs (“we,” “our,” or “us”) operates the website and provides digital products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

2. Information We Collect

Information You Provide

  • Account information — name, email address, and password when you create an account.
  • Payment information — billing details processed securely through Stripe. We do not store your full credit card number.
  • Support requests — information you provide when contacting us or submitting a support ticket.
  • Communications — emails or messages you send to us.

Information Collected Automatically

  • Usage data — pages visited, time on site, referring URL, and browser type.
  • Device information — IP address, operating system, and device type.
  • Cookies — we use essential cookies for authentication and analytics cookies (Google Analytics) to understand how visitors use our site.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services and products.
  • Process transactions and send related information (confirmations, invoices).
  • Respond to your support requests and communications.
  • Send you updates about your account, products, or services you have purchased.
  • Monitor and analyze usage trends to improve user experience.
  • Detect, prevent, and address technical issues or fraud.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with:

  • Service providers — third-party services that help us operate our business (Stripe for payments, Supabase for data storage, Google Analytics for analytics).
  • Legal requirements — if required by law, regulation, or legal process.
  • Business transfers — in connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (HTTPS/TLS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Object to or restrict processing of your information.
  • Request a portable copy of your data.
  • Withdraw consent at any time.

To exercise any of these rights, please contact us at the email address provided below.

8. Cookies

Our site uses cookies for essential functionality (authentication, session management) and analytics. You can control cookies through your browser settings. Disabling essential cookies may affect your ability to use certain features of our site.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: